Dryer Drum Not Tumbling or Rotating

Common Symptoms

You may be experiencing one or more of these symptoms:

• Motor runs but drum doesn't turn
• Drum turns briefly then stops
• Burning rubber smell
• Humming sound without rotation
• Clothes bunched in one spot

Possible Causes

Building on this foundation of expertise, our experience, these are the most common causes ranked by likelihood:

What You Can Check

Before calling for service, try these safe checks that may resolve the issue:

1. 1

   Try to spin drum by hand

   With dryer off, try rotating drum - should turn easily.

2. 2

   Listen for motor

   If motor hums but drum doesn't turn, belt likely broken.

3. 3

   Check for overload

   Remove some items and try again.

4. 4

   Look for belt pieces

   Check inside for pieces of broken belt.

5. 5

   Inspect drum roller area

   If accessible, check rollers for damage.

When to Call a Professional

Contact a certified technician if:

• Belt needs replacement
• Drum won't rotate by hand
• Motor issues diagnosed
• Rollers or idler pulley need service
• Burning smell when trying to run

Prevention Tips

Help prevent this issue from occurring in the future:

• Don't overload the dryer
• Clean lint trap regularly to reduce strain
• Address unusual sounds promptly
• Have dryer serviced if performance drops
• Replace worn parts before failure